Returns & Exchanges

At Casely, we want you to love your tech accessories, which is why we offer a 30-day window for returns and exchanges on all items in their original condition. Whether you need a different style or a different size, our streamlined process ensures your device stays protected without the hassle.

Return Process

• 1.
  Start Your Request

  Visit our online Returns Portal and enter your order number and zip code to locate your purchase.

• 2.
  Select Items

  Choose the specific items you wish to return or exchange and provide a brief reason for the request to help us improve.

• 3.
  Print & Pack

  Download your prepaid shipping label, securely pack your items in the original packaging, and attach the label to the outside of the box.

• 4.
  Ship & Refund

  Drop your package off at any authorized carrier location; once received and inspected, we will process your refund or ship your new exchange within 5-7 business days.