Frequently Asked Questions
Everything you need to know about protecting your tech in style.
How protective are Casely phone cases?
Our cases are designed with a dual-layer construction and raised edges to provide military-grade drop protection, ensuring your device stays safe from everyday bumps and falls.
Are your cases compatible with wireless charging and MagSafe?
Yes, most of our modern case collections are fully compatible with Qi-standard wireless charging and MagSafe accessories for a seamless experience.
How long does shipping usually take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day hassle-free return policy. If you aren't completely satisfied with your purchase, you can return it for a full refund or exchange.
Do you offer a warranty on your products?
Absolutely! We provide a 1-year limited warranty against manufacturing defects to ensure you receive the highest quality product.
How do I find the right size for my phone model?
You can check your phone settings under 'About Phone' to confirm your model, then select the corresponding size from the dropdown menu on our product pages.